Ways to contact White Shore
Here at White Shore we are always more than happy to help with any query that you may have. If you have a question about our services or website please visit our Frequently Asked Questions page where you may be able to find an immediate answer. If you are unable to find the information you need or would just like to get in touch with us, please use the contact form below. We aim to respond to messages submitted using the form below within one working day, however, during busy periods this may be extended.
ORDER TRACKING
Did you know that you can track the status of your order in the "Your Account" section of our website?
ORDER CHANGES/CANCELLATIONS
If you need to contact us to change or cancel your order please ensure that you quote your full name and order number in the message space provided below.
RETURNS
We are more than happy to accept returns of items that are returned to us in accordance with our Terms and Conditions and Delivery and Returns policy. You must send an RMA (Return Merchandise Authorisation) Request to us using the form below, quoting your full name and order number. We will then contact you with further instructions and the returns address. Please do not use our office address below as any parcels delivered here will be rejected.
OFFICE ADDRESS - DO NOT USE FOR RETURNS
You may also write to us at our administrative address:
White Shore
Suite 480
Chynoweth House
Trevissome Park
Truro
TR4 8UN
